SHIPPING
Fözz studio is located in Iceland and ships worldwide with tracked shipping in eco-friendly packaging.
Please allow processing time from 1 & up to 5 business days.
Shipping rates:
Fözz offers flat rate shipping of 12$ USD per international order, and 5$ USD per domestic order.
Fözz ships from Iceland with her local post office Icelandic Post.
See shipping policy for more info.
PAYMENTS
All pieces on f0zzstudio.com are displayed in USD currency.
Unfortunately at the moment Fözz is only able to receive international payments via Paypal on her website.
If international customers do not have a Paypal account wish to pay by card Fözz can accept payments via invoice. If you wish to pay via invoice please contact Fözz through email or instagram with your email address and the item you wish to purchase, and she will send you a link to the digital invoice.
Fözz can receive payments from Iceland via Paypal, bank transfers, and can accept cash payments by contacting Fözz via email or Instagram.
SIZING
Fözz relies on flat lay measurements for customers to see if the piece would fit them.
Fözz makes every piece by hand without using patterns, and bases every piece around her own body shape and size, therefore items do not always correspond to standard sizing scales. Please refer to the flat lay measurements before purchasing.
Most Fözz pieces are made with variable sizing in mind, meaning they could fit more than just one size.
All pieces have a good stretch to them unless stated otherwise.
CARING FOR YOUR FÖZZ PIECE
*Fözz uses a lot of second hand Icelandic wool in her pieces, and Icelandic wool rarely needs washing. Due to the structure of the fibers bacteria doesn’t stick to wool like it does to other fibers. Consider hanging your piece out in the fresh air before washing.
Handwash your garment with care in cold or lukewarm water. Use gentle detergent or woolwash if needed.
All pieces need to be flat dried to prevent stretching, and can not go in the dryer.
Please take care to not wring your piece after washing as it causes stretching.
To get the most water out of your piece Fözz recommends squeezing most of the water out (not wringing!), rolling it in a towel and squeeze again (or stepping on the rolled up towel to get even more water out), then lay your piece out to dry.
SUSTAINABILITY
All Fözz pieces are made exclusively using locally sourced second hand material, or ethically and/or locally sourced wool hand spun and plant dyed by Fözz.
All orders are shipped in eco-friendly biodegradable packaging.